Can acne be treated with an online consultation?

Yes, for most acne. Clear daylight photos show the doctor the type and severity, and the plan is written for you. If your acne needs tablets that call for blood tests or an in-person check, the doctor tells you.

How long will it take to clear?

A steady routine takes six to eight weeks to show a clear difference and around twelve weeks for the full effect. Dark marks fade over a few more months, faster with daily sunscreen.

I have used many creams already. Is it still worth consulting?

Yes. Tell the doctor exactly what you used and for how long. Acne that did not settle on shop products, or that got worse on a steroid cream, is exactly what a consult is for.

Who will I be speaking to?

Dr. Rohini K (MBBS, IFAAM (Aesthetic Medicine), Fellowship in Cosmetic Dermatology), the skin and hair doctor on PingMeDoc™'s teleconsultation panel. Every skin and hair consult booked through Chamak goes to the skin doctor, day or night, with a reply usually within 30 minutes.

₹299 for a chat consult. Audio or video from ₹499. The price is shown before you pay and covers the written plan and 48 hours of follow-up questions in the same chat.

Will I get a prescription?

Only if the doctor finds one appropriate. When issued, it is a digital prescription sent in the chat and on WhatsApp, valid at any pharmacy.

Where does the consult happen?

Booking, payment and the chat run on www.pingmedoc.com, our teleconsultation site. You are asked for a phone number and a one-time code at payment, and nothing before that. Chamak and PingMeDoc are the same company.

Delivered in 2–3 days in metro cities · Prescription treatments with a doctor's call

Acne & pimples

Online skin doctor for acne and pimples

Pimples that keep coming back, painful lumps along the jaw, marks that stay for months. Send photos and the skin doctor tells you what kind of acne it is and writes a plan for it.

₹299 for a chat consult.

Book a chat consult · ₹299 Ask on WhatsApp first

Dr. Rohini K replies within 30 minutes, day or night.
Prescription in the chat and on WhatsApp, when one is right
48 hours of follow-up questions included

What to send the doctor

Three photos in daylight, without make-up: the front of your face, and each side.
A close photo of the worst area, and of the back or chest if pimples are there too.
Every cream, face wash and tablet you have used for it, and for how long.
Whether your periods are regular, and if you are pregnant or planning to be.

What the doctor looks for

Blackheads and whiteheads, red pimples, or deep painful lumps. Each is treated differently.
Marks that will fade with time, or scars that need a different plan.
A hormonal pattern: acne on the jaw and chin that flares before periods.
Acne caused or made worse by steroid creams, whey protein or heavy products.

What the plan usually covers

A daily routine: the face wash, the treatment and the sunscreen, in order.
A prescription gel or cream where one is right, with how much to use and when.
Tablets for moderate or deep acne, when the doctor finds them suitable.
A hormone blood test when the pattern points to PCOS.
When to check back. Most acne plans need six to eight weeks to show.

The doctor decides what is right for you. A prescription is written only when one is appropriate.

When a chat is not enough

See a doctor in person today if you have:

A lump that is hot, swollen and growing, or comes with fever.
Severe acne that appeared suddenly with joint pain or fever.

Questions

Can acne be treated with an online consultation?: Yes, for most acne. Clear daylight photos show the doctor the type and severity, and the plan is written for you. If your acne needs tablets that call for blood tests or an in-person check, the doctor tells you.
How long will it take to clear?: A steady routine takes six to eight weeks to show a clear difference and around twelve weeks for the full effect. Dark marks fade over a few more months, faster with daily sunscreen.
I have used many creams already. Is it still worth consulting?: Yes. Tell the doctor exactly what you used and for how long. Acne that did not settle on shop products, or that got worse on a steroid cream, is exactly what a consult is for.
Who will I be speaking to?: Dr. Rohini K (MBBS, IFAAM (Aesthetic Medicine), Fellowship in Cosmetic Dermatology), the skin and hair doctor on PingMeDoc™'s teleconsultation panel. Every skin and hair consult booked through Chamak goes to the skin doctor, day or night, with a reply usually within 30 minutes.
What does it cost?: ₹299 for a chat consult. Audio or video from ₹499. The price is shown before you pay and covers the written plan and 48 hours of follow-up questions in the same chat.
Will I get a prescription?: Only if the doctor finds one appropriate. When issued, it is a digital prescription sent in the chat and on WhatsApp, valid at any pharmacy.
Where does the consult happen?: Booking, payment and the chat run on www.pingmedoc.com, our teleconsultation site. You are asked for a phone number and a one-time code at payment, and nothing before that. Chamak and PingMeDoc are the same company.

Acne & pimples

Send your photos to the skin doctor

Dr. Rohini K replies within 30 minutes, day or night.

Book a chat consult · ₹299 Read the guide first

Online skin doctor consults
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