Skin doctor online, day or night
Consult a skin doctor online
Acne that keeps coming back, a patch that will not fade, hair in the comb, an itch that creams have not settled. Send photos and Dr. Rohini K tells you what it is and what to use. No queue, no travel.
Booking, payment and the chat run on www.pingmedoc.com, our teleconsultation site.
Who answers
Dr. Rohini K
Dr. Rohini K replies within 30 minutes, day or night. If your problem needs to be seen in person, the doctor says so.
Have ready
- Photos
Two or three, in daylight, close enough to see the texture.
- What you have used
Creams, washes, tablets, and for how long.
- Since when
Days, months or years changes what it is likely to be.
- Anything else
Pregnancy, diabetes, thyroid, other medicines.
How an online skin consultation works
- Describe it, with photos
Two or three clear photos in daylight, what you have already tried and for how long. It takes two minutes.
- Pay ₹299. The chat opens.
Dr. Rohini K replies within 30 minutes, day or night. The doctor can switch to a call if the photos are not enough.
- A plan, in writing
What it is, what to use, what to stop. A prescription on WhatsApp where one is right, and 48 hours of follow-up questions in the same chat.
- Order the treatment here
Add what was prescribed to your bag on Chamak. Our doctor calls before dispatch; mention the consult and it is a short call.
Pick your problem
- Acne & pimplesPimples that keep coming back, painful lumps along the jaw, marks that stay for months.
- Hair fallMore hair on the pillow, a widening parting, a thinner crown or a bald patch.
- Dandruff & itchy scalpFlakes on your shoulders, an itchy scalp, or dandruff that comes back the week you stop the shampoo.
- Pigmentation & dark spotsDark patches on the cheeks, marks left by pimples, tan that will not go, or darker skin on the neck.
- Ringworm & fungal infectionItchy, ring-shaped patches in the groin, on the waist, thighs, underarms or feet, often coming back after a cream from the medical shop.
- Eczema & itchy rashesDry, itchy, red patches that come and go, a rash after a new soap or hair dye, or itching that keeps you up at night.
- Acne scars & marksDark marks that stay after pimples heal, or dents and pits that make the skin look uneven.
- Dark circlesDark circles that do not go with sleep, puffiness in the morning, or a hollow look under the eyes.
- PsoriasisThick, red patches with silvery scales on the elbows, knees, scalp or lower back, that come and go.
- WartsRough bumps on the fingers, a painful spot on the sole that looks like a corn, or small flat bumps on the face that keep spreading.
- ScabiesItching that is worse at night, small bumps between the fingers, on the wrists, waist or groin, and others at home itching too.
- Hives & urticariaItchy, raised welts that appear suddenly, move around the body and fade within a day, sometimes coming back every day for weeks.
- Itching & skin rashItching that keeps you up at night, a rash that will not settle, or itch all over the body with nothing to see.
- White patches & vitiligoA milky white patch on the face, hands, lips or around the eyes, a pale patch that has been there for years, or patches that are slowly spreading.
- Bald patches (alopecia areata)A round, smooth bald patch on the scalp or beard that appeared within weeks, sometimes more than one.
- Early grey hairGrey hair in your teens, twenties or early thirties, or greying that has suddenly sped up.
- PCOS acne & facial hairPimples along the jaw and chin that keep coming back, dark hair on the face or body, thinning at the parting, and periods that are irregular.
- Dark neck & underarmsDark, thick, velvety skin on the back of the neck, the underarms or the groin that does not wash off.
- Stretch marksLines on the stomach, thighs, hips, breasts or arms after pregnancy, a weight change, a growth spurt or gym.
- Excessive sweatingSweat that soaks your palms, feet, underarms or face even in AC, makes it hard to hold a pen or shake hands, or brings an odour that soap does not fix.
- Nail fungusA thick, yellow or white, crumbly toenail or fingernail that lifts from the skin under it, often after years of sweaty shoes or wet work.
- Head liceAn itchy scalp, especially behind the ears and at the back of the neck, with tiny eggs stuck to the hair that do not brush off.
Do not wait for an online consult
If there is a rash with fever, swelling of the face or lips, a wound that will not heal, a mole that has changed, or a skin infection that is spreading by the hour, see a doctor in person or go to an emergency department today.
Questions
Who will I be speaking to?
Dr. Rohini K (MBBS, IFAAM (Aesthetic Medicine), Fellowship in Cosmetic Dermatology), the skin and hair doctor on PingMeDoc™'s teleconsultation panel. Every skin and hair consult booked through Chamak goes to the skin doctor, day or night, with a reply usually within 30 minutes.
What does it cost?
₹299 for a chat consult. Audio or video from ₹499. The price is shown before you pay and covers the written plan and 48 hours of follow-up questions in the same chat.
Will I get a prescription?
Only if the doctor finds one appropriate. When issued, it is a digital prescription sent in the chat and on WhatsApp, valid at any pharmacy.
Where does the consult happen?
Booking, payment and the chat run on www.pingmedoc.com, our teleconsultation site. You are asked for a phone number and a one-time code at payment, and nothing before that. Chamak and PingMeDoc are the same company.
What can an online consult not do?
Examine a lump, cut out a mole, do a biopsy or a patch test. A rash with fever, a swollen face or lips, a wound that will not heal, or a mole that has changed shape or colour needs a doctor in person the same day, not a chat.
Consult the skin doctor today
Whatever is prescribed can be ordered on Chamak the same day.
- Online skin doctor consults
- Genuine stock, pharmacy-dispensed
- 2–3 days delivery in metros
- GST invoice with every order