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Delivered in 2–3 days in metro cities · Prescription treatments with a doctor's call

Hives & urticaria

Online skin doctor for hives, urticaria and skin allergy

Itchy, raised welts that appear suddenly, move around the body and fade within a day, sometimes coming back every day for weeks. Send photos and the skin doctor looks for the trigger and writes a plan to control it.

₹299 for a chat consult.

  • Dr. Rohini K replies within 30 minutes, day or night.
  • Prescription in the chat and on WhatsApp, when one is right
  • 48 hours of follow-up questions included

What to send the doctor

  1. Photos of the welts while they are out, close and from further away. Take them when they appear, as they may fade before the consult.
  2. When it started, how long each welt lasts, and whether it leaves a mark.
  3. New foods, medicines (painkillers too), an infection or insect bites before it started.
  4. Swelling of the lips or eyes, and whether it comes with heat, pressure, cold or exercise.

What the doctor looks for

  • Hives and their look-alikes: insect bites, eczema, scabies and drug rashes.
  • Short-lived hives from a trigger, or chronic hives that keep returning for more than six weeks.
  • Physical triggers such as pressure, scratching, heat, cold or sweat.
  • Signs that point to a medicine reaction or an illness that needs tests.

What the plan usually covers

  • An antihistamine plan, with the dose and how long to take it.
  • What to avoid while it settles, such as painkillers like ibuprofen or aspirin when they are a trigger.
  • Blood tests when hives have lasted more than six weeks or the history points to a cause.
  • What to do if it flares again, and when to check back.

The doctor decides what is right for you. A prescription is written only when one is appropriate.

When a chat is not enough

See a doctor in person today if you have:
  • Swelling of the lips, tongue or throat, trouble breathing or swallowing, or feeling faint. Go to an emergency department now.
  • Hives with fever or joint pain, or welts that last more than a day and leave bruises.

Questions

What causes hives?
Short-lived hives often follow an infection, a food, a medicine or an insect bite. Chronic hives, which last more than six weeks, often have no outside trigger and are controlled with daily treatment.
Will hives go away?
Most short-lived hives settle within days to a few weeks. Chronic hives usually settle over months, and treatment keeps them quiet in the meantime.
Can I take an antihistamine from the medical shop?
An antihistamine is a common first step. If the welts keep returning for more than a few days, or come with swelling of the lips or eyes, consult so the doctor can look for the cause and set the right dose.
Who will I be speaking to?
Dr. Rohini K (MBBS, IFAAM (Aesthetic Medicine), Fellowship in Cosmetic Dermatology), the skin and hair doctor on PingMeDoc™'s teleconsultation panel. Every skin and hair consult booked through Chamak goes to the skin doctor, day or night, with a reply usually within 30 minutes.
What does it cost?
₹299 for a chat consult. Audio or video from ₹499. The price is shown before you pay and covers the written plan and 48 hours of follow-up questions in the same chat.
Will I get a prescription?
Only if the doctor finds one appropriate. When issued, it is a digital prescription sent in the chat and on WhatsApp, valid at any pharmacy.
Where does the consult happen?
Booking, payment and the chat run on www.pingmedoc.com, our teleconsultation site. You are asked for a phone number and a one-time code at payment, and nothing before that. Chamak and PingMeDoc are the same company.

Hives & urticaria

Send your photos to the skin doctor

Dr. Rohini K replies within 30 minutes, day or night.

  • Online skin doctor consults
  • Genuine stock, pharmacy-dispensed
  • 2–3 days delivery in metros
  • GST invoice with every order