Can eczema be treated online?

Most eczema and contact rashes can. Photos show the pattern and the history points to the trigger. If the doctor needs to examine the skin or do a patch test, they tell you.

Will eczema go away completely?

Eczema usually comes and goes. A daily moisturiser and knowing your triggers make flares rarer and milder, and a flare settles faster when it is treated early.

Are steroid creams safe for eczema?

The right strength, on the right area, for a set number of days, is safe and works. Problems come from strong creams used for months or on the face. The doctor writes exactly how to use it.

Who will I be speaking to?

Dr. Rohini K (MBBS, IFAAM (Aesthetic Medicine), Fellowship in Cosmetic Dermatology), the skin and hair doctor on PingMeDoc™'s teleconsultation panel. Every skin and hair consult booked through Chamak goes to the skin doctor, day or night, with a reply usually within 30 minutes.

₹299 for a chat consult. Audio or video from ₹499. The price is shown before you pay and covers the written plan and 48 hours of follow-up questions in the same chat.

Will I get a prescription?

Only if the doctor finds one appropriate. When issued, it is a digital prescription sent in the chat and on WhatsApp, valid at any pharmacy.

Where does the consult happen?

Booking, payment and the chat run on www.pingmedoc.com, our teleconsultation site. You are asked for a phone number and a one-time code at payment, and nothing before that. Chamak and PingMeDoc are the same company.

Delivered in 2–3 days in metro cities · Prescription treatments with a doctor's call

Eczema & itchy rashes

Online skin doctor for eczema, dermatitis and itchy rashes

Dry, itchy, red patches that come and go, a rash after a new soap or hair dye, or itching that keeps you up at night. Send photos and the doctor works out what is behind it and how to calm it.

₹299 for a chat consult.

Book a chat consult · ₹299 Ask on WhatsApp first

Dr. Rohini K replies within 30 minutes, day or night.
Prescription in the chat and on WhatsApp, when one is right
48 hours of follow-up questions included

What to send the doctor

A close photo of the rash in daylight, and one from further away.
Photos of your hands, face or the skin folds if the rash is there too.
When it started, and anything new before it: soap, detergent, cosmetics, hair dye, jewellery or a medicine.
Asthma or hay fever in you or your family, and whether others at home itch.

What the doctor looks for

Atopic eczema, the dry itchy skin that runs in families with asthma and hay fever.
Contact dermatitis, a reaction to something that touched the skin.
Look-alikes that need other treatment: fungal infection, psoriasis and scabies.
Signs of infection on top of eczema.

What the plan usually covers

A moisturiser routine and a gentle cleanser, used every day, not only in a flare.
A prescription cream for the flare where one is right, with how long to use it.
Something for the itch at night when it stops you sleeping.
What to avoid, once the trigger is found.

The doctor decides what is right for you. A prescription is written only when one is appropriate.

When a chat is not enough

See a doctor in person today if you have:

Swelling of the lips, face or tongue, or trouble breathing. Go to an emergency department now.
A rash with blisters, peeling or fever, or eczema that is weeping and crusted.

Questions

Can eczema be treated online?: Most eczema and contact rashes can. Photos show the pattern and the history points to the trigger. If the doctor needs to examine the skin or do a patch test, they tell you.
Will eczema go away completely?: Eczema usually comes and goes. A daily moisturiser and knowing your triggers make flares rarer and milder, and a flare settles faster when it is treated early.
Are steroid creams safe for eczema?: The right strength, on the right area, for a set number of days, is safe and works. Problems come from strong creams used for months or on the face. The doctor writes exactly how to use it.
Who will I be speaking to?: Dr. Rohini K (MBBS, IFAAM (Aesthetic Medicine), Fellowship in Cosmetic Dermatology), the skin and hair doctor on PingMeDoc™'s teleconsultation panel. Every skin and hair consult booked through Chamak goes to the skin doctor, day or night, with a reply usually within 30 minutes.
What does it cost?: ₹299 for a chat consult. Audio or video from ₹499. The price is shown before you pay and covers the written plan and 48 hours of follow-up questions in the same chat.
Will I get a prescription?: Only if the doctor finds one appropriate. When issued, it is a digital prescription sent in the chat and on WhatsApp, valid at any pharmacy.
Where does the consult happen?: Booking, payment and the chat run on www.pingmedoc.com, our teleconsultation site. You are asked for a phone number and a one-time code at payment, and nothing before that. Chamak and PingMeDoc are the same company.

Eczema & itchy rashes

Send your photos to the skin doctor

Dr. Rohini K replies within 30 minutes, day or night.

Book a chat consult · ₹299 Read the guide first

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