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Delivered in 2–3 days in metro cities · Prescription treatments with a doctor's call

White patches & vitiligo

Online skin doctor for white patches and vitiligo

A milky white patch on the face, hands, lips or around the eyes, a pale patch that has been there for years, or patches that are slowly spreading. Send photos and the skin doctor tells you whether it looks like vitiligo or one of the common look-alikes, and what treatment can do.

₹299 for a chat consult.

  • Dr. Rohini K replies within 30 minutes, day or night.
  • Prescription in the chat and on WhatsApp, when one is right
  • 48 hours of follow-up questions included

What to send the doctor

  1. Daylight photos of each patch, close and from further away, and one under the phone torch if you can.
  2. When it started, and whether patches have spread or new ones have appeared in the last six months.
  3. Whether the patches itch, scale, or feel less when touched.
  4. Family history of vitiligo or thyroid problems, and every treatment you have tried.

What the doctor looks for

  • Vitiligo or a look-alike: a fungal infection with fine scale, pale patches on children's cheeks, or marks left after a rash.
  • Whether vitiligo is spreading (active) or has stayed the same (stable), which decides the treatment.
  • Where the patches are, because the face responds best and the hands, feet and lips most slowly.
  • Pale patches that have lost feeling, which need an in-person examination.

What the plan usually covers

  • Prescription creams for small or new patches, with how long to use them and what to watch for.
  • Whether light treatment, which is given in person, would help wider patches.
  • Sun protection for the patches, and cover-up make-up options if you want them.
  • A thyroid test, because thyroid problems are more common with vitiligo.

The doctor decides what is right for you. A prescription is written only when one is appropriate.

When a chat is not enough

See a doctor in person today if you have:
  • Pale patches that feel numb to touch, heat or pain. See a doctor in person soon.
  • Patches spreading quickly over a few weeks, for treatment that a chat cannot give.

Questions

Is vitiligo contagious?
No. Vitiligo does not spread from person to person by touch, food or sharing things.
Is every white patch vitiligo?
No. A fungal infection, pale patches on children's cheeks and marks after a rash are more common, and each is treated differently. Clear photos are usually enough to tell them apart.
Can vitiligo be treated?
Yes. Treatment can bring colour back, best on the face and on new patches. The hands, feet and lips respond more slowly, and patches can return, so treatment is usually long.
Does drinking milk after eating fish cause white patches?
No. There is no evidence that any food combination causes vitiligo. You do not need to give up any food.
Who will I be speaking to?
Dr. Rohini K (MBBS, IFAAM (Aesthetic Medicine), Fellowship in Cosmetic Dermatology), the skin and hair doctor on PingMeDoc™'s teleconsultation panel. Every skin and hair consult booked through Chamak goes to the skin doctor, day or night, with a reply usually within 30 minutes.
What does it cost?
₹299 for a chat consult. Audio or video from ₹499. The price is shown before you pay and covers the written plan and 48 hours of follow-up questions in the same chat.
Will I get a prescription?
Only if the doctor finds one appropriate. When issued, it is a digital prescription sent in the chat and on WhatsApp, valid at any pharmacy.
Where does the consult happen?
Booking, payment and the chat run on www.pingmedoc.com, our teleconsultation site. You are asked for a phone number and a one-time code at payment, and nothing before that. Chamak and PingMeDoc are the same company.

White patches & vitiligo

Send your photos to the skin doctor

Dr. Rohini K replies within 30 minutes, day or night.

  • Online skin doctor consults
  • Genuine stock, pharmacy-dispensed
  • 2–3 days delivery in metros
  • GST invoice with every order