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Delivered in 2–3 days in metro cities · Prescription treatments with a doctor's call

Hair fall

Online doctor for hair fall and thinning hair

More hair on the pillow, a widening parting, a thinner crown or a bald patch. Send photos of your scalp and the doctor works out which kind of hair fall it is, because the cause decides the treatment.

₹299 for a chat consult.

  • Dr. Rohini K replies within 30 minutes, day or night.
  • Prescription in the chat and on WhatsApp, when one is right
  • 48 hours of follow-up questions included

What to send the doctor

  1. Photos in daylight of your parting from above, your front hairline and your crown.
  2. A close photo of any bald or thin patch, and of the scalp skin if it is flaky or red.
  3. When it started, and anything in the three months before: fever, dengue, childbirth, surgery, a crash diet or a stressful time.
  4. Thyroid problems, irregular periods, medicines you take, and whether parents had thinning.

What the doctor looks for

  • Shedding after an illness or a stressful time, which usually recovers by itself.
  • Pattern thinning (male or female pattern), which needs treatment to stop it progressing.
  • Round bald patches (alopecia areata), and scalp infections that cause hair loss.
  • Signs that point to low iron, thyroid or vitamin problems, and when to test for them.

What the plan usually covers

  • Blood tests when they will change the plan: iron stores, thyroid, vitamin D and B12, and hormones for women with irregular periods.
  • A treatment for pattern thinning, such as minoxidil, with how to use it and how long to give it.
  • A scalp treatment when dandruff or an infection is part of the problem.
  • What to eat and what to stop, including tight hairstyles and harsh treatments.

The doctor decides what is right for you. A prescription is written only when one is appropriate.

When a chat is not enough

See a doctor in person today if you have:
  • Patchy hair loss in a child with a scaly, crusted or painful scalp.
  • Hair loss with a scalp that is scarred, shiny or painful.

Questions

Can a doctor find the cause of hair fall from photos?
Often, yes. Photos of the parting, crown and hairline, with when it started and what happened before, tell shedding from pattern thinning and patches. When a blood test is needed to be sure, the doctor says which one.
Will my hair grow back?
Shedding after an illness or childbirth usually recovers over six to nine months. Pattern thinning can be slowed and partly reversed with treatment started early. The doctor tells you which one you have.
Do I need to take hair supplements?
Only if a test or your diet shows you are short of something. Biotin and collagen do not help hair that is falling for other reasons.
Who will I be speaking to?
Dr. Rohini K (MBBS, IFAAM (Aesthetic Medicine), Fellowship in Cosmetic Dermatology), the skin and hair doctor on PingMeDoc™'s teleconsultation panel. Every skin and hair consult booked through Chamak goes to the skin doctor, day or night, with a reply usually within 30 minutes.
What does it cost?
₹299 for a chat consult. Audio or video from ₹499. The price is shown before you pay and covers the written plan and 48 hours of follow-up questions in the same chat.
Will I get a prescription?
Only if the doctor finds one appropriate. When issued, it is a digital prescription sent in the chat and on WhatsApp, valid at any pharmacy.
Where does the consult happen?
Booking, payment and the chat run on www.pingmedoc.com, our teleconsultation site. You are asked for a phone number and a one-time code at payment, and nothing before that. Chamak and PingMeDoc are the same company.

Hair fall

Send your photos to the skin doctor

Dr. Rohini K replies within 30 minutes, day or night.

  • Online skin doctor consults
  • Genuine stock, pharmacy-dispensed
  • 2–3 days delivery in metros
  • GST invoice with every order